New Client Curly Cut
Customized curls, real education, and support that continues after your appointment.
Service Description
Best for: First-time curl clients or anyone who feels stuck, frustrated, or unsure about what their curls need. This is more than a haircut—it’s a personalized curl experience designed to help you understand your hair and feel confident caring for it at home. Before your appointment, you’ll complete a detailed curl consultation form so we can begin understanding your hair history, lifestyle, and goals. During your visit, we’ll review your answers together, ask follow-up questions, and fine-tune the plan for your curls—because no two curl journeys are the same. Your service includes a customized curl cut designed to enhance your natural curl pattern, shape, and movement, followed by a curl-friendly cleanse, hydration, and a full style. Throughout the appointment, you’ll receive hands-on education so you understand what’s being used on your hair, why it works, and how to recreate your results at home. You’ll leave with: -A customized curl cut tailored to your pattern and goals -Healthier, more defined curls -A clear, realistic curl routine (no guesswork) -Education on product application and styling techniques -Access to our client-only app, including a curl guide for continued support at home This service is required for all new curl clients.
Cancellation Policy
I understand that sometimes unexpected circumstances may arise, requiring you to cancel or reschedule your appointment. To ensure that my schedule runs smoothly and to provide the best possible service to all my clients, I have implemented a new cancellation policy: Cancellation within 48 Hours: If you need to cancel your appointment, please do so at least 48 hours before the scheduled time. In such cases, your deposit will be forfeited, or a 30% charge will be implemented. I understand that emergencies can occur, and I will evaluate each situation on a case-by-case basis to determine if any exceptions can be made. No Call, No Show: If you fail to show up for your appointment without notifying me, you will be charged the total amount of the scheduled service. Also, you will need to pre-pay for any future appointments. I value my clients' time and commitment to providing exceptional service, and my cancellation policy helps ensure my business's smooth operation. By adhering to this policy, I can use my resources effectively to accommodate other clients who may be waiting for an appointment. I appreciate your understanding and cooperation. If you have any questions or need further clarification, please don't hesitate to contact me.
Contact Details
1420 N Mullan Rd, Spokane Valley, WA 99206, USA
+15092520575
jenne@jennewithatwist.com